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Showing posts with the label net10

Net10 is a frustrating company

I'm done with Net10.  I've had a phone with them since June 2011. I originally signed up for the $15/month plan for 200 minutes. It worked great.  I was charged 1 unit/minute of talk and .25 units/text. I was able to calculate everything out and figured out adding a 900 min Pay As You Go would supplement and get me through the year, or so I thought. I was still being charged the standard 1 unit for each minute of talk and .25 units/min for texting. In October I decided to try the $25/month plan for 750 minutes. No rollover with that plan but I figured it would be the perfect plan. Net10, however, is not up front about any of the costs on their plan. Oh sure, they'll respond to an email and tell you the costs are buried in the terms and conditions and indeed they are. However, an honest company would simply put that right on the plan page so you know the change in charges between plans. So I changed and began to be charged 1 unit/text, up from the .25 units/text on the other...

Net10 monthly plans

I recently made a post to the Net10 Forums about their monthly plans. After submitting my post it mentioned that a moderator needed to approve my post. So clearly, Net10 does not want open discussion on their boards so I'm reposting my info here, where I moderate what I post :) Beware the 750 minute 30 day plan If all you do is make phone calls, the plan is fine. If you text, the plan is terrible. They don't tell you this up front, although they do kindly bury it in the terms and conditions, you will be charged 1 unit or minute per text message. We have an LG900G phone and were getting charged .25 units/text message. As we started to do more texting I thought moving to the 750 min/month plan would be ideal. It's my bad for not carefully reading the terms and conditions but Net10 should put that kind of info up front to it's perfectly clear. So for now I'll continue ripping through minutes until the minutes are used up and go back to another plan and supplement w...